Shipping & Delivery Policy

VKMA Innovations Pvt Ltd · Updated on: June, 2026

We ship pan-India through courier partners we've verified over time. Coverage isn't uniform across every PIN, so check availability before placing an order — or write to us and we'll confirm it for you. 

The delivery is highly dependent on what you are ordering. If it's a -

1. Service: it will be delivered on the exact date, and the charges will be mentioned on the page. 
2. Items/Products: it will be delivered according to the place. Charges will be mentioned as per the following instructions.

Shipping Charges

Delivery Timelines

Note*: The time of delivery will vary according to your needs. If it's an Item or Product, it will be delivered within the estimated timelines, and if it's A Service, it will be given on your mentioned date according to its availability.  

Item / Product Orders are dispatched within 24–48 hours of payment confirmation. You get a tracking ID by SMS or email once the parcel leaves us, and you can follow it on our site.

Express Shipping

The option appears at checkout if your PIN qualifies for express shipping, which is available to select cities on orders above ₹999. We process these within 24 hours — delivery wraps up within 1–2 business days, and you get a dispatch message the moment it leaves our end.

Things You Should Know

Your address matters more than you'd think

For delivery, we need the flat or house number, street, locality, city, state, and PIN. If the area is hard to navigate, a landmark helps. Delivery cannot be guaranteed by us if something is wrong or missing, and re-attempt costs will sit with you.

We try three times

After three attempts made by our courier partners, the parcel comes back to us. If it failed because you turned the package away or weren't reachable, re-shipping charges apply.

Damaged or opened packages

Signatures should not be given for anything that looks tampered with or crushed; refuse it on the spot and contact us immediately. An unboxing video must be recorded the moment you start opening the package for fragile items — otherwise the claim cannot be assessed by us unless breakage is reported within 24 hours with that footage attached.

Orders sometimes arrive in parts

Reaching you on different days, items from different vendors may ship separately. That is how multi-vendor dispatch works — it is not a delay.

When things go sideways

Past the window we quoted, a delivery can be pushed by weather, strikes, or situations nobody controls. When that happens, a text will be sent to you.

Reach Us